Shipping Terms,Refund & Cancelation Policy

Shipping Terms

Delivering Right Product in Right Condition is our Motto without any damage to our produces.
We have Professional Delivery partners to reach our community with good packed Products.Tracking ID is shared to your registered Number from which the booking is done.

Utmost care is taken by our courier partners to avoid any damages to the shipment. however any damages or any complaints please email us the clear pictures of the shipment with packing boxs and mention the concern clearly so that our team can help you to reslove he issues and do not forget to mention the order id within 3 days of receiving the shipment.

Our best efforts are always in the direction to make our customers happy with our services.Refund of the damaged products are only for damages during shipment.

We follow the concept of pre booking of your choice of Produces. Normally Order is delivered from 7-10 Working Days from the date of order, however based on the availablity of Produces actual delivery of the product may be delivered early and will be intimated via registered Mobile Number.Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes or any other events beyond our control.

Refund & Cancelation Policy

Eating Right Nutrition packed food is right of every individual. we at cloud crops insist on grwoing produces with good practices to make you fee l the food from your own garden. Your feedback will help us decide what to build, and what improvements should be made to our existing services.

As we plan new greens and other exciting superfoods that are right for you, we’d like to understand more about what’s important to you when it comes to eating real food

In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction with our services, clients have the liberty to cancel their orders or projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy

For Cancellations and refund please drop message on 6360536719 or email to info@cloudcrops.in. We would be happy to serve you.
We will try our best to create the best experience for our customers.

In case any client is not completely satisfied with our products we can provide a refund.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase with in 7-10 Working days and in case of payment gateway name payments refund will be made to the same account within 7 Days